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Information Technology

Our Mission…to champion the use of technology for the continual improvement of processes and systems that allow the city to provide quality services to our Citizens… provides the basis for our work plan as we consider the programs, activities and services provided to our fellow employees and to the citizens of the community. Most of our work is service based and so an emphasis on customer or client support remains at the heart of the department.

Learn about the City's new Downtown Wifi Service.

The Information Technology Department is committed to the Strategic Business Plan ideals as envisioned by the City Manager and Office of Budget and Research. Our commitment goes beyond our departmental responsibilities and includes ongoing support to use technology and information to fulfill our City Strategic Plan and each department’s business plans.

IT has 16 employees represented in the following divisions-

  • Technical Services
  • Client Services
  • Application Support
  • Training
  • Help Desk

We support all of the individual PC's, central servers, various major software applications, Network and infrastructure security for the city government. This public website is also managed by Information Technology. Contact our webmaster here.

Information Technology
315 Chestnut Street
Wilmington, NC 28402
Tel: 910-341-7843
Fax: 910-341-4624
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