Stormwater Services provides comprehensive management of Wilmington’s public storm drainage system. Funding for maintaining and improving the storm drainage system comes from the Stormwater Service fee included on your utility bill. This fee is based on the amount of impervious, or hard, surface area on a property. Rooftops, driveways, parking lots, streets and sidewalks are examples of impervious surfaces.
- Single Family Fees - Single family households pay a basic flat rate of $5 per month ($10 per utility bill).
- Commercial Fees - Commercial–type properties typically have more impervious surface area than residential properties, thus creating more runoff and a greater burden on the drainage system. To determine fees, the City measures the amount of impervious surface area on a parcel of property and the owners are charged $5 per month for every 2,500 square feet of impervious surface.
Stormwater utility fees pay for capital projects or improvements that require construction or repairs beyond standard maintenance. These projects are necessary when the existing storm drainage system is inadequate and can result in flooded streets, homes and businesses or impaired water quality. Utility fees also pay for maintenance activities including street sweeping, pipe and culvert cleaning, ditch cleaning, replacing and repairing drainage structures, repairing cave-ins, mowing right-of-ways and practicing preventative maintenance.
Stormwater Billing Questions?
Please call the Cape Fear Public Utility Authority, (910) 332-6550,
choose Option #3
City trash and stormwater charges are included on your bimonthly bill from CFPUA.
On July 1, 2008, the city and New Hanover County merged their water and sewer systems to create the Cape Fear Public Utility Authority (CFPUA). CFPUA is an independent, local government entity formed to more efficiently and effectively provide water and sewer service to city and county residents alike. More information on CFPUA may be found on their website: www.cfpua.org or by checking out the
Cape Fear Public Utility Authority FAQ.
For stormwater issues OTHER THAN BILLING:
910-343-4777
For drainage/maintenance issues:
910-341-4646
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