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Thursday, October 23, 2014

Pay-In-Lane Parking
The City of Wilmington has implemented an automated payment system, Pay-In-Lane, in our garages located on 2nd Street. The Pay-In-Lane stations accept cash, coins (nickels, dimes, quarters, gold dollars), merchant validations, debit cards, and Visa/Mastercard/Discover/Diners Club cards.

How the Pay-In-Lane System Works:

Entrance:
  • Stop at the parking deck gate entrance.
  • Press the GREEN button to obtain a ticket from the slot.
  • You MUST keep your ticket to process payment upon exit
  • The gate will activate so you can enter the deck

Exit: A Pay-In-Lane station is located by the parking deck booth.
  • Proceed to exit station
  • Insert your deck ticket as indicated
  • Amount due will be displayed
  • If you wish to recieve a receipt push the "Receipt" button and one will be provided
  • Insert US Currency up to a twenty dollar bill ($20.00) or debit/credit card
  • Any change will be dispensed and the gate will rise
  • Validations: If you have recieved parking validation from a participating merchant, insert the card as indicated and the amount of the validation will be deducted from the fee. 
Lost Ticket: Press the "Lost Ticket" button and process payment. If you lose your ticket you will be required to pay the $8.00 "Lost Ticket" Fee.

Need Help? If you are experiencing trouble with exiting the deck, please, press the "Press for Assistance" button and you will be put in touch with someone who can assit you.

Pay-In-Lane Station

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102 North Third Street - Post Office Box 1810
Wilmington, North Carolina 28402-1810
910.341.7800
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