City of Wilmington offices are now fully open.
City of Wilmington crews have cleared all major city streets of any known downed trees or large tree limbs as of late Thursday afternoon, except for those with live power lines. If any citizen who lives in the city limits still has a tree or large tree limb in the roadway, it should be reported by calling 341-7852 and leaving a message.
Debris, yard waste, trash and recycling pick-up
Extra crews will be out again on Friday clearing debris off the side of roadways. Staff estimates that there is an estimated 30,000-50,000 cubic yards of debris to be picked up citywide. That's enough to fill up to 8 football fields.
Pick up of regular residential yard waste will be delayed until the week of Feb. 17 so that crews can concentrate on getting debris off roadsides and to provide customers with time to clean up their yards over the weekend. The city’s trash and recycling collection has not been impacted and is running on a regular schedule.
Crews will concentrate storm debris pickup on Saturday in the following areas:
- Sunset Park
- Pine Valley
- Long Leaf Hills
- Lake Shore Drive
- Echo Farms
- Park Avenue/Audubon
- Carriage Hills
It will take time for crews to collect all the storm debris from this ice storm. The city appreciates the cooperation and patience of our citizens.
Tips for storm debris pick-up
- Do not burn yard debris.
- Place small debris such as leaves, pinecones, etc. in containers or bags.
- Do not blow leaves and other debris into streets or storm drains– the debris eventually reaches storm drains, causing flooding in low-lying areas during heavy rains.
- Do not place debris near mailboxes, fire hydrants, telephone and utility equipment, sewer clean-outs, water meters, drainage ditches, or storms sewers.
- Do not block public roadways or drivers’ vision with debris.
Do not mix vegetative debris (limbs, leaves, etc) with household storm debris (appliances, fences, lumber, furniture, shingles, construction debris, etc).
Traffic lights might still be out at the following intersections:
The Wilmington Police Department would like to remind motorists that intersections without an operational traffic light should be treated as a four-way stop.
Note: there may still be intermittent outages while Duke Energy Progress works to restore power to the area.
- The civic agency workshop originally scheduled for Wednesday, Feb. 12 at 10 a.m. was canceled and will be rescheduled.
- The Historic Preservation Commission meeting scheduled for Thursday, Feb. 13 at 5:30 p.m. in City Hall has been canceled. Agenda items will be heard at the next regularly scheduled meeting in March.
- The Masonboro Area Neighborhood meeting originally scheduled for Thursday, Feb. 13 at 6:30 p.m. has been canceled and will be rescheduled.
Citizens are asked not to call 911 to report downed trees, power lines or flooding. Here are the numbers to call:
- To report downed power lines and power outages, call Duke Energy Progress at 800-419-6356. View a map of power outages
- Call 341-7852 to report trees or tree limbs blocking roadways within city limits (leave a message if no one answers)
- Call 341-4646 to report flooding or other stormwater issues within city limits (leave a message if no one answers)
- The Wilmington Fire Department has a few fire safety tips. As of 2:30 p.m. on Thursday, an estimated 21,000 customers are still without power in our area. The WFD recommends the use of flameless candles. There has already been one fire in our area blamed on an unattended candle. Please follow these simple tips if you must use a traditional candle:
- Blow out candles when leaving a room
- Make sure candles are on a sturdy surface, 12 inches away from anything flammable
- Avoid using candles in bedrooms or places you may fall asleep
- Do not place lit candles on window ledges where curtains or blinds may catch fire
In addition, never run a generator indoors. Never refuel a hot generator and allow generators to cool for at least 20 minutes.
- Duke Energy Progress reminds citizens to stay away from power lines that have fallen or are sagging. Any power line should be considered to be "live," as well as trees or limbs in contact with lines. If a power line falls across a car that you're in, stay in the car. If you MUST get out of the car due to a fire or other immediate life-threatening situation, do your best to jump clear of the car and land on both feet. Be sure that no part of your body is touching the car when your feet touch the ground. If you lose power, turn off as many appliances and electronics as possible. This will help with restoration efforts as it will reduce the immediate demand on the power lines when power is restored. Once power is restored, wait a few minutes before turning equipment back on. Updates will be provided on Twitter at www.twitter.com/DukeEnergyStorm and www.facebook.com/DukeEnergyStorm.
Residents can now sign up to receive the latest emergency notifications via email or text message by clicking here.
To keep up with emergency information online, visit New Hanover County's emergency information page by clicking here.