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Sunday, February 14, 2016

Report a Streetlight Outage

Progress Energy pole ID tag

Currently the city leases over 8,250 streetlights from Duke Energy Progress (DEP).  As part of the lease, DEP is responsible for the maintenance of the lights. 

Attached to the streetlight pole or post is a yellow, metal tag that contains an identification number (ID).    


  • Report a streetlight that is out, cycling or damaged to Duke Energy Progress at 800.419.6356 or visit their website. Please provide the pole ID number on the yellow tag to DEP when reporting a streetlight outage or damage.


Request a Streetlight
  • To request an additional streetlight, contact Alina Jakubcanin at 910.341.7893 or by email 



Vegetation Blocking Streetlight?
  • Contact the City at 910.341.7852
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