If you have information about pollution being dumped or discharged into the storm drainage system (aka an "illicit discharge"), which includes storm drains, ditches, swales, creeks, lakes, ponds, streets, or directly into a waterway, please

   CALL THE HOTLINE 910.341.1020
or REPORT ONLINE 
    

• Date of Incident
• Time of Incident
• Location*
• Source & Type of Pollution (if known)
• Responsible Party (if known)
• Your Contact Info**

*We cannot take reports for violations that occur outside the City limits.
**It is helpful to have your contact information in case we need to get more information or follow up with you about the report. 

• Foam, bubbles, or a milky appearance in a ditch or waterway
• A strange odor coming from a storm drain
• Pouring auto fluids (motor oil, antifreeze, brake fluid, etc) or chemicals (paint, cleaners, etc) on the street or into a storm drain
• Wastewater piped to a creek or ditch (i.e. from a washing machine, floor drain)
• Washing equipment outdoors using chemicals
• Sediment flowing off a construction site
• Sanitary sewer (wastewater) spills should be reported to the Cape Fear Public Utility Authority immediately - 910.332.6565
• *We cannot enforce pet waste complaints that occur on private property 

Restaurant washwater draining
into storm drain

Dirty dumpsters leaking liquids
and trash on the ground

A spill that went into a storm drain

 
Suspicious colored water and
yard waste flowing into storm drain