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Saturday, July 26, 2014

Trash Collection

Household Trash Collection

The Solid Waste Division provides weekly curbside trash pick up for residential and commercial customers within the City limits. The division is an enterprise fund whose revenues are based primarily on monthly fees charged to solid waste customers based on their chosen level of service.

For residents and businesses within the Downtown Central Business District (CBD) trash and recycle service is provided by the city's "Bag It" program. Please refer to that section for more information.

Sign up for Service  

Contact: Cape Fear Public Utility Authority (910) 332-6550, 235 Government Center Drive Wilmington, NC 28403 or visit   

Included in your Service /Rates

City service includes roll out trash container/cart, optional recycle bin, with weekly curbside pickup of household trash, recyclables, and yard waste. We also provide pick up of large or bulky items upon request.  A choice of two cart sizes is available, depending on your trash volume. By maximizing the amount you recycle, your household may require only a small cart.  

The monthly rates include weekly refuse, recycling and yard waste collections as well as bulky item collection upon request. Call 910.341.7875 to schedule Bulky Pick up. As of July 1, 2014, the fee for the regular sized (maxi) cart is $26.29 per month and the mini cart fee is $21.36 per month.  Please note that extra bagged trash that does not fit in your cart requires orange extra trash stickers @ $1.25 /bag. A minimum of 12 stickers must be purchased at one time. Multiple carts are available and large carts may have twice/ week pickup, for an additional fee.  

Holiday Schedule

The City closes for Christmas and Thanksgiving Day. Christmas pickup schedule will be announced prior to the date. All customers with Thursday pick up will be serviced the Wednesday before the Thanksgiving holiday. All other holidays have a normal pickup schedule.  

When to place trash and recyclables out for pick up

All household trash, recycling, yard waste, and scheduled bulky pick-up must be at the curb by 7:30 am on your weekly pickup day.  Trash may be set out the night before.  Please make sure trash does not blow away, block traffic, or storm drains.   All containers must be retrieved and off the city right of way by the end of that day.  Trash and containers should not be at the curb except for on your weekly pick up day.  

Household Trash Preparation

Household trash must be bagged and in your city rollout cart/container.  Please double bag extra smelly trash such as diapers, cat litter, etc to prevent leakage.  Please do not overfill your container, the lid should close.  Bagged trash not in the container will not be picked up without Orange Extra trash stickers.  Clothing and small items are considered household trash and should be put in city container/cart for pickup.  

Extra trash bags

Household trash bags that will not fit in your container/ cart must have ORANGE extra trash stickers attached for pick up.  Solid Waste Management recommends keeping extra stickers on hand for that unexpected heavy trash week. Bagged trash on the ground will not be picked up.  Call the Solid Waste Management Office to purchase stickers, which will be mailed to you and charged to your utility account. A minimum of 12 stickers at $1.25 each must be purchased at one time. Stickers may also be purchased and picked up from the Collections Office located at 305 Chestnut Street.   

The City Service will NOT collect:

  • Liquids or Sharp items, which are dangerous for city crews
  • Dirt, rocks, concrete or commercial demolition materials
  • Hot ashes
  • Paint liquids (paint cans must be dried out completely before placing them in your trash cart)
  • Hazardous Materials
  • Chemicals or pesticides
  • Medical waste
  • Flammables
  • Tires (however you may take up to 5 tires to the New Hanover County landfill to dispose of at no charge)
  • Computers
  • TV’s
  • Items too large or heavy
  • Items in right of way (please do not put these items in the right of way)

Many of the above items are available for disposal with New Hanover County

For your specific trash pick up day, enter your address in the trash pick up day location finder or call the Office of Solid Waste Management at 910.341.7875

Trash Tips
  • Have your trash cart at the curbside, no later than 7 a.m. on your day of service
  • Promptly remove your trash cart from the public right of way after service
  • Do not leave extra trash bags beside your trash cart without an orange "extra trash" sticker attached
  • Properly prepare your trash bags, to ensure against spillage
  • Do not pile up bulky items, until you have called our office at 910.341.7875 to schedule a pick up
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