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Citizen survey completed

Post Date:05/18/2017 4:58 PM

USS North Carolina BattleshipThe biennial citizen survey of city services has been completed. The city administers the survey every two years to gauge citizen satisfaction levels and perceptions of city services. The survey helps the city develop funding priorities based on citizen input. The survey is one of the most accurate ways the city has to hear directly from a large number of citizens about what is important to them and how they would like their tax dollars spent.

The survey was administered in March/April 2017 to a random sampling of city residents. Results show that citizens generally think the city is spending the right amount on most city services, but would like to see more funding on streets and sidewalks maintenance. Top concerns continue to be traffic flow and maintenance of streets and sidewalks. The survey showed significant increases in citizens’ feeling of safety and crime prevention efforts from 2015, and also showed that satisfaction in the city’s customer service remains high.
View complete results and a video of the summary presentation