Revenue & Collections

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The city continues to operate city services with several adjustments required to adhere to the CDC guidelines around social distancing and mass gatherings. The Billing & Collections Office is now open to the public.  Hours of operation will be 09:00 am - 04:00 pm, Monday through Friday.  Payments can be made by phone, mailing the payment or dropping off the payment at the Depository located past the drive-thru window. Include the remittance advice with payment.  Please see payment information below:

  • Payment by phone - between 09:00 am - 04:00 pm, 910-343-4745
  • Payment by mail – City of Wilmington, Collections, PO Box 1810, Wilmington, NC  28402
  • Payment drop off – drop payment into the depository box located pass the drive-thru window at the City of Wilmington, 305 Chestnut St, Wilmington, NC  28401 (No cash payments)

Please note payments will be processed daily.

What We Do

Visit our office for:

Visit our office or pay by mail for:

  • Civil Penalties
  • Parking Tickets
  • SafeLight Tickets
  • Fire Inspection Fees
  • Police Services Fees
  • Loan Payments
  • Property Liens 
  • Business License

Paying by mail?  Include the invoice or account number on all checks.  Mail payments to:

City of Wilmington
Attn: Collections Department
PO Box 1810
Wilmington, NC 28402

Helpful Contacts

Business License (Privilege License) - Beer, Wine, and Taxicabs

  • Effective July 1, 2015, the NC General Assembly eliminated the authority of municipalities to levy a business license tax with the exception of beer, wine, and taxicabs.  For questions contact the Privilege License Dept - 910.342.2742.
  • Businesses within the City of Wilmington are required to register your business  with the NC Secretary of State or file your "DBA" at NHC Register of Deeds.
  • Contact Zoning at 910.254.0900 to confirm your location is zoned for the business and the use is permitted.
  • Selling beer and / or wine?  Call Cpl J Smith - 910.341.0161.

Need Fingerprinting?  Need Taxi / Limousine Permit?


  • Must have a valid ID
  • Available Monday, Wednesday and Friday, 9 am - 11 am and 1 pm - 3 pm
  • $15.00 for 2 cards / $5.00 each additional card (FD-258 cards)  
  • Fee must be paid at the City of Wilmington Collections Department located on the 1st  floor at 305 Chestnut St prior to fingerprinting.  (ink only)  

In order to obtain a Taxi Permit / Limousine Permit / all vehicles for hire you must:

  • Pay the cost of the permit:  $25.00
  • Pay the cost of the business license:  $15.00 per vehicle
  • Fee must be paid at the City of Wilmington Collections Department located on the 1st  floor at 305 Chestnut St
  • Pay cost of Federal Background check:  $18.00  (Paid directly to the FBI)
  • Have a valid ID
  • Have a letter of introduction from a taxi company
  • Have a completed application
  • Have a picture (will be taken by the permit administer)
  • Have drug screen results (drug screening costs: $25.00 to $35.00) 
  • For reference purposes: City Ordinance for vehicle for hire: Part II, Chapter 4, Article V

Small Business Start-up Help

CFCC Small Business Center

SCORE - Confidential No-Cost Business Counseling

  • 910.452.5395
  • Additional Information

Buying / selling gold?  Call Detective T Spencer, 910.341.0160.

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