ADA Policy

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The City of Wilmington does not discriminate on the basis of disability in the admission or access to, or treatment or employment in, its programs or activities. View the transition plan here

Jonathan Batts, City ADA Coordinator, has been designated by the City Manager to coordinate with the non-discrimination requirements contained in Section 35.130 of the Department of Justice Regulations.

Dave Mayes, City ADA Compliance Officer, has been designated by the City Manager to review complaints, in conjunction with the City Attorney’s Office, regarding the City’s ADA programs and accessibility.

The City ADA Coordinator and the City ADA Compliance Offer may be contacted in the following ways:

City Manager’s Office, City Hall

102 North 3rd Street
Post Office Box 1810
Wilmington, NC 28402

Jonathan Batts, ADA Coordinator
(910) 341-7810 or (910) 341-5876 

Information concerning the provisions of the Americans with Disabilities Act and the rights provided thereunder are available from the above-named coordinator.

Training is an important tool for ensuring compliance with ADA requirements.  Responsible parties will identify resources and opportunities for agency employees, at various levels, to receive ADA-related training appropriate to their job functions


Web Site Accessibility Policy

The City of Wilmington, North Carolina is committed to providing access to our website for individuals with disabilities. We recognize the importance of making our web site accessible by everyone, regardless of their level of ability or disability.
Individuals with disabilities, who are members of the public, seeking information or services from the City are to have access to and use of information and data comparable to the access and use provided to the general public, unless an undue burden would be imposed on the City. Upon request, all information contained on this site can be made available in an alternative format, or arrangements can be made by the City’s ADA Coordinator to meet the needs of individuals with disabilities.


COW ADA Grievance Form

document list