Remnants of Dorian
(Information current as of 9/9 at 1:36 p.m.)

City operations back to normal

City of Wilmington operations are back to normal following Hurricane Dorian. All city offices and facilities are open with no major damages reported.

Trash, Recycling and Yard Waste

Trash/recycling/yard waste pickup for city customers is on regular schedule this week. Recycling will be picked up as normal, but the recycling processing center used by the city will not be operating this week so recycled materials will go to the landfill.

Yard waste/storm debris will be collected as part of city customers’ regular pickup service. The city will not engage the services of a contracted debris hauler such as occurred last year after Hurricane Florence. All city yard debris requirements remain in effect.

A few tips for quicker pickup:

  • City trash customers can set out up to 7 cubic yards of yard debris for collection; this is equal to a pile approximately 5-feet wide, 11-feet long and 3½-feet high – about the same size as 8 large size garbage or recycling carts.
  • Do not burn yard debris.
  • Place small debris such as leaves, pinecones, etc. in containers or bags.
  • Tree limbs must be no more than 4 feet in length and 6 inches in diameter.
  • Do not blow leaves and other debris into streets or storm drains– the debris eventually reaches storm drains, causing flooding in low-lying areas during heavy rains.
  • Do not place debris near mailboxes, fire hydrants, telephone and utility equipment, sewer clean-outs, water meters, drainage ditches, or storms sewers.
  • Do not block public roadways or drivers’ vision with debris.
  • Do not mix vegetative debris (limbs, leaves, etc) with household storm debris (appliances, fences, lumber, furniture, shingles, construction debris, etc).
  • Yard waste of any kind cut down and prepared by contractors/landscape companies cannot be picked up by city crews.
  • Due to high vegetative debris volume from Dorian, city crews are off-schedule on yard debris pick up.
  • Crews are working overtime to service all customers as quickly as possible; however, regular collection day and time may be affected. Please allow for delays, and if all debris is not collected, check that size and volume requirements are correct. Properly prepared debris will be collected weekly until removed, excessive volumes may take multiple weeks to remove.
  • Customers are reminded that city crews are not able to collect trees (greater than 6 inches in diameter), stumps or work done by contractors. Do not allow landscape contractors to leave tree-work debris, it will not be collected by City crews.

More information can be found at www.wilmingtonnc.gov/yardwaste

Wanting to help

  • New Hanover County is the lead agency for emergencies. Please contact them directly at (910) 798-6800 or visit the https://emergency.nhcgov.com for the latest information.

Needing help

Expand/Contract Questions and Answers

  • There is no power and the traffic lights are all out. What are the rules?

  • What evacuations have been ordered?

  • What shelters are open?

  • Who do I call for downed power lines?

  • Who do I call for downed trees?

  • Who do I call to report flooding?

Free viewers are required for some of the attached documents.
They can be downloaded by clicking on the icons below.

Acrobat Reader Download Acrobat Reader Flash Player Download Flash Player Windows Media Player Download Windows Media Player Microsoft Silverlight Download Microsoft Silverlight Word Viewer Download Word Viewer Excel Viewer Download Excel Viewer PowerPoint Viewer Download PowerPoint Viewer