The city is under a State of Emergency. City of Wilmington and New Hanover County leaders have also announced a curfew for Wilmington and unincorporated areas of the county, which shall apply to the hours of 9 p.m. to 5 a.m. from 6/2 until further notice. View the city's proclamation here. View the county's proclamation here.

View Frequently-Asked Questions (FAQs) Regarding Coronavirus and Recent Protests/Curfew

View the New Hanover County Health Department Coronavirus (COVID-19) Website

View City-Related Information and Closures Regarding COVID-19

The Public Services Department is responsible for:

Water & Sewer Issues 

The Cape Fear Public Utility Authority (CFPUA) provides water and sewer services for the residents of the City of Wilmington and New Hanover County. The City of Wilmington does not provide these services. Please contact the following numbers relating to water and sewer issues.

  • Water & Sewer Emergencies:  910.332.6565
  • Billing & Customer Service:  910.332.6550
  • Water Waste & Misuse: 910.332.6566
  • CFPUA website:

Public Services Stats

The City of Wilmington annually:

  • Services 31,000 residential trash customers
  • Collects more than 7,000 tons of recycling
  • Sweeps more than 13,000 miles of streets
  • Repairs over 1,000 square yards of sidewalk
  • Repairs more than 2,000 potholes