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Access the New Hanover County Health Department coronavirus (COVID-19) page for the latest information here: https://health.nhcgov.com/coronavirus/

Follow this link for city-related information and closures.

The Public Services Department is responsible for:

Water & Sewer Issues 

The Cape Fear Public Utility Authority (CFPUA) provides water and sewer services for the residents of the City of Wilmington and New Hanover County. The City of Wilmington does not provide these services. Please contact the following numbers relating to water and sewer issues.

  • Water & Sewer Emergencies:  910.332.6565
  • Billing & Customer Service:  910.332.6550
  • Water Waste & Misuse: 910.332.6566
  • CFPUA website: http://www.cfpua.org

Public Services Stats

The City of Wilmington annually:

  • Services 31,000 residential trash customers
  • Collects more than 7,000 tons of recycling
  • Sweeps more than 13,000 miles of streets
  • Repairs over 1,000 square yards of sidewalk
  • Repairs more than 2,000 potholes