Commercial establishments in the Central Business District can elect City of Wilmington trash collection ranging from 2 times per week to 2 times a day, seven days per week.
In the Central Business District (CBD), trash bags are used instead of carts. Strict collection times help keep trash and containers off the streets, alleys and sidewalks as much as possible. Glass and cardboard recycling is an option available to downtown businesses.
In addition to the collection of trash, crews also provide daily litter pick up, public restroom maintenance, graffiti removal, alley maintenance, bag delivery and code enforcement. A mini street sweeper and sidewalk pressure washer are used in the district to further enhance the cleanliness of the area.
Downtown Central Business District Services
The Bag It Program is a volume based, solid waste disposal and recycling service offered to residential and commercial customers within the Central Business District. The system enables customers to use a color coded bag system for waste disposal, various options for recycling and offers multiple daily pick up time options to provide optimum service to our customers, by mitigating trash and recycling material quickly and efficiently eliminating the need for storage space within the Central Business District (CBD).
This program was designed to promote a clean beautiful CBD reducing any source of issues related to trash, recycling and constraints of limited space in our unique historic CBD.
You must be a Solid Waste Customer to receive solid waste/recycling pick up service.
The CBD is an area designated within the boundary’s from West to East – from the Cape Fear River to 3rd Street and North to South -from Red Cross Street to Ann Street.
SIGN UP for Service
Cape Fear Public Uitility Authority 235 Government Center Drive Wilmington, NC 28403 910.332.6550 Or visit: www.cfpua.org *
You must subscribe to on or multiple pick up times. Your trash may only be out at those times.
For questions about the service please contact: Rick Porter City of Wilmington Public Services/Solid Waste 910.341.0227 Rick.firstname.lastname@example.org
RESIDENTIAL SERVICE – GREEN BAGS
Residential Bag Voucher cards are issued annually for each address/customer signed up for City service in the CBD. If your card is lost, please call 910.341.0227 for a replacement. You must be the current account holder for the address and the lost card will be terminated.
Residential units located with in the Central Business District (CBD) must have approved trash removal services. The City of Wilmington collects residential refuse 7 days per week in this area. The service provides 10 Green residential bags per month. The service also provides curbside recycling, in red City SMART bins, once per week. A voucher card is issued to all service subscribers and allows customers to pick-up a 2 month supply of bags at the City of Wilmington located at 305 Chestnut Street in downtown.
Bags should be tied closed and placed at the curb for collection using the following schedule:
- 2:30 pm - 3:00 pm DAILY
- 5:30 pm – 6:00 pm DAILY or
- 2:00 am- 4:00 am DAILY
Bags or refuse should not be at the street except for at collection times. Possible fines to customers placing refuse at the street outside their scheduled time.
BULKY ITEM and YARD WASTE collection when requested, at no additional charge, but specific appointments or schedules must be approved PRIOR to placing items out for collection by calling 910.341.7875.
Residential Green bags are limited to 40 lbs; and any sharp items, broken glass or needles should be sealed in a container before bagging. NO LIQUIDS.
COMMERCIAL SERVICE - BLUE BAGS
Commercial service in the CBD requires the use of City Blue trash bags imprinted with the City of Wilmington logo. Blue bags provide easy visibility for solid waste employees and confirmation of active account.. Bags are purchased from Solid Waste by in quantities of 20 or cases of 100.
Order Blue Bags
The bags can be delivered at no charge during weekday business hours by calling 910.341.0227. Please allow up to 2 days for delivery.
Level of Service
Commercial customers choose the level of collection service that meets their businesses needs, from 2 times per week pick-up; up to 2 time per day, 7 day per week service. The Bag program uses a frequency and volume billing system, which allows customers to choose the level of service needed and to only pay for the collection and volume necessary for their operations. The collection choices are listed below; please call for the associated rates.
- 2 times per week (Tuesday and Thursday)
- 3 times per week
- 4 times per week
- 6 times per week
- 7 days a week
- 2 times a day/7 days per week
The volume portion of service is determined by the quantity of Blue City bags needed.
Proper Pick-up times
The Downtown CBD is on a strict pick-up schedule. In order to provide a clean and enjoyable downtown, trash on the street is monitored continuously. Collection service is available up to 3 times a day and 7 days a week!
This level of service is designed to accommodate our customers needs and promote a clean atmosphere for visitors, tourist, and your customers.
Please instruct all employees and/or tenants of the Bag it Program guidelines to avoid receiving penalties the property owners. The Solid Waste Department will be more than happy to provide informational materials on the program and time schedules.
Trash/Recycle can ONLY be out at your service times.
Pick up Schedule Options and Times
- 2:30 pm-3:00 pm - Trash and Cardboard
- 5:30 pm-6:00 pm - Trash and Cardboard
- 2:00 am-4:00 am – Trash, Cardboard and ABC Recycling (commercial beverage containers)
- WEDNESDAY NIGHT – Mixed curbside recycling (Red SMART Bins)
Due to the large volume of cardboard materials recycled in the CBD, cardboard is picked-up more frequently.
Please break down and leave FLAT boxes placed at the curb for collection in designated trash pick up location. It is recommended that trash bags are place on top of cardboard to prevent blowing.
Schedule Pick up Options and Times
- 2:30 pm-3:00 pm - Trash and Cardboard
- 5:30 pm-6:00 pm - Trash and Cardboard
- 2:00 am-4:00 am –Trash and Cardboard and ABC Recycling (commercial beverage containers)
- Wednesday night – RED Recycle BINS
BLUE RECYCLE CONTAINER
The City’s recycling program is a voluntary program, available to all City Solid Waste Customers for collecting recyclable items at curbside. Recycling is provided as part of your trash collection, at no additional charge. To sign up, call 910.341.7875 and a blue container will be delivered to you at no additional charge.
Recycling collection is on Wednesday Night.
Items that can be recycled include:
- Cans aluminum, tin, steel
- Glass bottles and jars
- Paper newspaper
- Plastic bottles and containers, empty, rinse and put caps back on
- Paper white, colored, and computer paper
- Cardboard boxes (must flatten first)
- Cereal and food boxes
- Phone books with soft covers
- Brochures, junk mail, paper bags
- Catalogs (less than 2 inches thick)
- File folders
Don’t put plastic shopping bags or plastic film in your blue recycling container. Do recycle plastic bags and film at local participating grocery and retail locations. Find a drop off location near you at: http://www.plasticfilmrecycling.org. Acceptable materials include clean & dry:
- Retail grocery & shopping bags
- Newspaper bags
- Ziploc & Food Storage Bags
- Bathroom tissue, paper towel, napkin packaging film
- Bubble wrap
- Dry cleaner bags
Recycling is collected Wednesday night. Place your blue container in the right-of-way as late in the day Wednesday as possible and remove it as early as possible Thursday morning. Please do not put anything in your blue container that is not recyclable. Rinse out the items and replace caps before placing them in your blue recycling container.
- Have your trash cart at the curbside, no later than 7 a.m. on your day of service
- Promptly remove your trash cart from the public right of way after service
- Do not leave extra trash bags beside your trash cart without an orange "extra trash" sticker attached
- Properly prepare your trash bags, to ensure against spillage
- Do not pile up bulky items, until you have called our office at 910.341.7875 to schedule a pick up
In addition to the collection of trash, crews also provide daily litter pick up, alley maintenance, bag delivery, street sweeping, emptying public trash receptacles in the City’s parks and on City streets and code enforcement. City crews collected over 133 tons of trash from over 335 brick trash receptacles in the Central Business District, City parks and right-of-ways during fiscal year 2014-2015.
The Special Services Section also provides carrion service to veterinary offices, commercial seafood establishments and City streets. Over 55 tons were collected from this service during fiscal year 2014-2015.