Accessibility

The City of Wilmington does not discriminate on the basis of disability in the admission or access to, or treatment or employment in, its programs or activities. 
View the transition plan here(PDF, 766KB).

Training is an important tool for ensuring compliance with ADA requirements. Responsible parties will identify resources and opportunities for agency employees, at various levels, to receive ADA-related training appropriate to their job functions.


Website Accessibility Policy

The City of Wilmington is committed to ensuring that its website and digital services are accessible and inclusive for all individuals. This commitment reflects the City’s role in providing equitable access to information, services, and opportunities for civic participation. Digital accessibility practices are aligned with widely recognized industry guidelines to support a website that is clear, navigable, and usable by all members of the public.

Accessibility is an ongoing priority. The City continues to evaluate and improve its digital platforms to remove barriers, enhance usability, and incorporate accessibility considerations into future updates. These efforts seek to advance a digital environment that serves the needs of all users.

This statement will be reviewed and updated as accessibility improvements progress. The City of Wilmington remains committed to fostering an inclusive digital environment for all residents, visitors, and stakeholders.


COW ADA Grievance Form(PDF, 93KB)

Citizen Accommodation Request Form(PDF, 355KB)