The city’s Development & Permitting Services (DPS) online platform allows citizens to apply for all Zoning Permits and Minor Certificates of Appropriateness (COAs) online. The platform allows users to submit permit applications, track the progress of existing applications, resubmit plans and documents, and pay invoices.
Beginning August 11, 2025, all new permit applications must be submitted via the DPS site. Paper submittals will no longer be accepted. Staff will be available to assist applicants with the new platform and getting permit applications submitted.
Application payments may only be made via check, cash, or credit card in-person at the city's billing and collections office at the Skyline Center, 1st Floor, 929 N. Front St., via MasterCard or Visa over the phone by calling 910.343.4745 between 8:00 a.m. to 5:00 p.m., Monday through Friday, or via the city’s Development and Permitting Services (DPS) online portal.
The City Fee Schedule is established annually and posted online. Please review the permit fees to ensure you’re being charged the proper amount. If ever in doubt, please call the city’s Planning Department directly at 910.254.0900 to confirm if the email or invoice you have received is authentic.
Apply for a Tree Removal Permit
Apply for Zoning Permit
City Fee Schedule