The Information Technology Services Department enables high‑quality City services by delivering secure, reliable, and innovative technology solutions. The department oversees the systems, tools, and digital resources that empower employees to serve the community, safeguard information, and enhance residents’ access to City services.
Business Solutions – Business Solutions staff work as “business liaisons” working with departments to gather mission-critical knowledge. The business solutions group supports more than 60 Departmental and 6 Enterprise applications. Additionally, this division supports the city's website, including any applications to be used via the web through a hosted service.
Enterprise Infrastructure and Technology Engagement – The Enterprise Infrastructure team develops and maintains the City’s core IT infrastructure to ensure operational efficiency, minimize service disruptions, and support timely recovery when needed. The Technology Engagement group manages all City hardware assets and operates the City’s IT Help Desk, providing responsive technical support to employees across the organization.
Location Intelligence Solutions – The Location Intelligence Solutions team or (GIS) develops and maintains online mapping applications, addressing standards(PDF, 2MB), and maintains hundreds of layers of geospatial information. View our GIS Strategic Plan(PDF, 20MB) (Large file, may load slow)
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