Doing Business with the City

The new Vendor Access portal has replaced the former Vendor Self-Service (VSS) site. Existing login credentials will continue to work. If this is your first time using the Vendor Access portal, you will need to create a Community Access account first.  Once your account is set up, you can log in and begin using the portal.

For more detailed instructions and tips, visit the Getting Started page:  https://tylerportico.com/access/getting-started/

Please note the User Guide icon User Guide Iconlocated in the upper-right corner of the page for guidance to set up the account.

For vendor-specific questions, please email vendor.access@wilmingtonnc.gov. For vendor number, please call (910) 341-7822. 

 

The City of Wilmington is pleased to announce the new Vendor Access Portal!

New Vendors

New vendors who do not exist in the City’s database may complete the registration process, and be granted limited access to VA.  A city team member will review the submission for completeness to activate the record for use.

Please visit the Vendor Access Portal and click the “Sign In” button. You will need your Employer Identification Number (EIN) or Social Security Number (SSN). The EIN or SSN should be entered with dashes. A current signed W-9 form format is required to be attached. It is recommended to use the Chrome browser, if possible. 

We have provided a User Guide, which will assist you in navigating the self-service system. Please follow the steps in the User Guide to complete the registration process.

Existing Vendors

  • The Vendor Access Portal program allows you to manage your own account information, browse purchase orders, invoices, and 1099 data.
  • It also allows you to submit bids on good and services, and to select commodities for the types of items that your company offers. 
  • If you registered with the City of Wilmington in the past, and you forgot your password. Please select Login/Register and select "Forgot Password?"
  • Fill out a W-9 form.

Automated Payments

When signing up you may also choose to register to receive payments electronically. Automated Clearing House Payment (ACH) is a secure format to enter your organization's banking information. The payment is generally available at your banking institution within 2 days of the City of Wilmington’s release of payment. There are many benefits to receiving payments electronically rather than by way of a paper check. These benefits include:

  • Eliminates check transit time
  • No longer need to make a trip to the bank or pick up a check
  • Improves security by being sent bank to a bank, rather than by mail

In the vendor portal there is a link to the (PDF, 305KB)ACH authorization form(PDF, 915KB), which must be completed and uploaded to your profile. You are required to attach a voided check, or official bank letter, validating the account name, account number and routing information. Please send an email for assistance.

User Resources

Vendor User Guide W-9 Form
City Terms & Conditions(PDF, 308KB) ACH Form(PDF, 915KB)
City Fee Schedule(PDF, 469KB)  

City Bids & RFPs
 HUB State Certification    State Business Registration
 Assumed Name Registration    NCDOT Pre-qualifications
 NCDOT MWDBE Information    

 

Other Links:

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