How can we help you find the correct department for your concern?

Not sure who to call for a neighborhood concern?

Below are some common topics that may assist with knowing where to direct your concerns.

Animal Control (including animal safety concern)

New Hanover County Animal Control

For bark issues, keep a “bark log” to provide documented times and instances where the dog was barking.

Building Construction and Permitting

For information about building construction and permitting for the City of Wilmington contact:

New Hanover County Building Safety
230 Government Center Drive Suite #170
Wilmington, NC 28403
910.798.7300
COAST Permitting Portal

Code Violation Concerns

Code Enforcement is responsible for the city ordinances that provide a safe community and vibrant neighborhoods.

Houses or buildings that do not meet the Minimum Housing Code or Non-Residential Structures Code, abandoned or vacant
Public nuisance for high weeds (over 8 inches), trash, debris, graffiti, or abandoned structures that are in need of boarding
Trash cans left on the street longer than 24 hours
Junk, abandoned or health / safety hazard vehicles parked on private property or abandoned vehicles parked longer than seven days on a city street.

Use the below service request to report any of the above concerns.

Service Request Form

Noise Compliance

To report Noise Complaints

For business related complaints contact Zoning Compliance via email or phone at 910.254.0900.
For residential related complaints, call the Wilmington Police Department at 910.452.6120 or 911 if you believe this is an emergency.

Parks and Recreation Landscaping and Trees

Skyline Center 929 North Front Street

Wilmington, NC 28401

phone 910-341-7855

For more information you may email Parks, Landscaping& Forestry Trees at info@wilmingtonrecreation.com or you may enter a request for maintenance at Citizens Maintenance Request

Wilmington Parks and Recreation Department maintains the city parks, trees, public lots, city owned alleys, city right of ways and NCDOT owned property.

Property and Zoning Compliance

For issues related to business operating in a residential district or to report zoning violations or a property that does not meet developmental standards contact:

Zoning Compliance Division
Email zoning@wilmingtonnc.gov

910.254.0900